Information & Assistance

Information and Assistance
Information and Assistance about senior and disabled services is available weekdays from 8 a.m. to 5 p.m. by calling (530) 223-6034 in the greater Redding area, and 1-800-400-6446 in all other areas. This program is linked to the Advocacy Program and provides individual attention to assist senior and disabled adults to locate and best utilize appropriate services in the county. These resources include food and medication assistance, energy assistance, and home improvement and repair referrals.”

Advocacy/Outreach/Representative Payee Program

Connected Living Advocates serve senior citizens and disabled adults of Shasta County by providing Representative Payee services, referrals, and assistance with problem resolution. The Advocates work closely with other agencies and organizations to assure the safety of participants and that all needed services are provided. The Representative Payee Program offers payee services to seniors experiencing financial barriers or who are no longer able to manage their finances.  The payee program will benefit seniors and people with disabilities, and those receiving Social Security, Veterans and/or pension benefits. 

 Payee program goals include assistance with the following: Increasing financial stability; Freedom from financial exploitation; Adequately sustain and/or improve the quality of life; Experience less financial stress.

Tele-Care Program
Tele-Care is a telephone reassurance program whereby lonely or shut-in seniors receive a friendly call from a volunteer each morning. If the senior does not answer, a back-up number is called or staff locates the person and his or her safety is assured.

Income Tax
Provided at various sites through AARP, this program assists senior, low-income and disabled persons with simple State and Federal tax forms. During tax season, the schedule is available at (530) 223-6034.